IN PROGRESS...
SNORKEL GUIDE ESSENTIALS
A mobile-first microlearning experience designed to help interns perform the snorkel guide role confidently and safely on their first shift.
Snorkel guiding is often the first role interns take on, with responsibility for guest safety from day one.
THE AUDIENCE
New interns preparing for their first shift as a snorkel guide
MY RESPONSIBILITIES SO FAR...
Instructional Design,
Performance Analysis, Action Mapping
TOOLS I'VE USED SO FAR...
MindMeister, Google Docs
THE PROBLEM
Snorkel guiding is often the first role interns take on aboard this fast-paced, safety-conscious tourism boat operating on the Great Barrier Reef.
Training for the snorkel guide role is currently handled informally, usually by whichever more experienced intern is available at the time. While this allows for learning on the job, it can lead to inconsistent preparation before a first shift. Because interns are responsible for guest safety in the water, having a more consistent baseline of preparation would support both confidence and operational consistency.
THE SOLUTION
My proposed solution is a short, mobile-first microlearning experience designed to support first-shift readiness for interns in the snorkel guide role. The experience is scenario-based and immediately immerses learners in realistic situations, prompting them to make decisions and receive feedback rather than passively consume information.
The microlearning format and mobile accessibility allow interns to complete the training quickly on their own device, fitting naturally between responsibilities and immediately before their first shift on the reef.
DESIGN PROCESS
Guided by the ADDIE model, I am designing this learning solution through an iterative process, beginning with analysis and performance definition before moving into design and development.
1
Needs Analysis
I conducted a needs analysis through informal conversations with the captain, senior crew members, and interns to understand expectations for the snorkel guide role and how training currently takes place. I also observed the role in practice to identify key responsibilities, constraints, and performance demands during a typical shift.
2
Action Mapping
Working with my SME, I defined the key actions interns need to perform to be effective in the snorkel guide role. I used action mapping to identify which actions require realistic practice and where supporting information is needed, resulting in a clear performance-focused action map.
Action map identifying the critical actions and decisions required for first-shift readiness in the snorkel guide role.
3
Design Document
I created a design document to lock in clarity before moving into storyboarding or development. The goal was alignment and scope, ensuring the problem, audience, goals, and design approach were clearly defined and approved by the SME before proceeding.
Design document used to align on scope, goals, and design approach.
4
Storyboarding
I am currently storyboarding the experience to determine what learners will see, do, and decide before development begins. Stay tuned! :)
